Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
Orders under $100: All day delivery. Order anytime: |
$5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Delivery
- We only deliver within the UAE.
- When you place your order, we'll let you know exactly how much the delivery charge will be (if applicable. Some orders are eligible for free delivery, if this is the case, the cost will appear as 0..
- You most certainly can! We can deliver to any address of your choice, as long as it's within the UAE.
- You sure can! Once our delivery partner Aramex gets in touch with you to arrange your delivery, you'll be able to select your preferred delivery time.
Returns & exchange
XOUAE Management will Exchange any product provided the following 4 conditions are met:
- The product is accompanied by the original receipt or order confirmation
- The product is sealed and in its original condition.
- The product is exchanged within 7 days from the date of purchase.
- The product is exchanged with another product of the same or higher value in which case the difference should be settled.
- Yes, you can contact our customer service team to update your address details prior to dispatching your order.
- Yes you can, simply contact our Customer Service team let them know that you would like to change or cancel an existing order and they will take care of the rest for you. Please be aware that you can only update the order before it is shipped or prepared for collection.
- Yes, once your package has been shipped, we will send you your tracking information so you know when to expect your order.
- Yes, you can contact our customer service team to update your address details prior to dispatching your order.
Online store of household appliances and electronics
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