Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:


Orders under $100: All day delivery. Order anytime:


Weekday time slot from 12noon - 5pm. Order by 9pm.


Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.


Weekday time slot from 12noon - 5pm. Order by 9pm.


What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:


Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:


Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.


What countries do you deliver to?
  • We only deliver within the UAE.
What are the standard delivery charges in the UAE?
  • When you place your order, we'll let you know exactly how much the delivery charge will be (if applicable. Some orders are eligible for free delivery, if this is the case, the cost will appear as 0..
Can I get my order delivered to my office?
  • You most certainly can! We can deliver to any address of your choice, as long as it's within the UAE.
Can I choose what time my order arrives?
  • You sure can! Once our delivery partner Aramex gets in touch with you to arrange your delivery, you'll be able to select your preferred delivery time.

Returns & exchange

What is your Exchange policy?

XOUAE Management will Exchange any product provided the following 4 conditions are met:

    • The product is accompanied by the original receipt or order confirmation
    • The product is sealed and in its original condition.
    • The product is exchanged within 7 days from the date of purchase.
    • The product is exchanged with another product of the same or higher value in which case the difference should be settled.
Can I return my order if I change my mind?
  • Yes, you can contact our customer service team to update your address details prior to dispatching your order.
Can I change or cancel an order?
  • Yes you can, simply contact our Customer Service team let them know that you would like to change or cancel an existing order and they will take care of the rest for you. Please be aware that you can only update the order before it is shipped or prepared for collection.
Can I track the progress of my order?
  • Yes, once your package has been shipped, we will send you your tracking information so you know when to expect your order.
Can I change my shipping address after I check out?
  • Yes, you can contact our customer service team to update your address details prior to dispatching your order.

Need a Help?

  • (+971) 55 240 1414
  • Email:

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Online store of household appliances and electronics

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